Nogglets support
Help with Nogglets: 3D Memory Puzzle.
Contact us
Email nogglets-support@familyfriendlyinc.com. Please tell us your device model, iOS version and what happened. We read every message and reply as soon as we can.
Common questions
How do I restore my purchases?
Open the app, go to Settings, and tap Restore Purchases. Use the same Apple Account you bought with. Purchases are one-time and non-consumable, so they come back at no charge.
My progress disappeared after I reinstalled. Can you get it back?
Nogglets keeps your progress, scores, settings and equipped items on your device only, and there is no account or cloud copy. Deleting the app removes that data, and we cannot recover it. Your purchases are not affected: use Restore Purchases to get them back.
How do I reset the game?
Delete the app from your device and install it again from the App Store. This clears all saved progress and settings. Then use Restore Purchases if you want your purchases back.
How do I get a refund?
Apple handles refunds for App Store purchases. Visit Report a Problem and choose the purchase.
Does Nogglets collect my data?
No. There are no accounts, ads, analytics or tracking, and nothing leaves your device. See the privacy policy.
Privacy in one line
Nogglets collects no personal data: everything stays on your device. Read the full privacy policy and terms of service.